This policy explains what Custom Sombrero collects, how we use it, and how to request deletion. Custom Sombrero is located at 7 Pennsylvania Plaza, Suite A22, New York, NY 10001.

What we collect

When you request a quote or contact us, we collect the information you provide — name, email, phone number, and project details — through our forms (powered by WPForms). We also collect standard analytics data (pages viewed, device, and approximate location) through Google Analytics via Google Site Kit, and advertising and measurement data through the Meta (Facebook) Pixel.

How we use it

We use your information to prepare quotes, produce and ship your order, provide support, and — where permitted — market relevant products, including advertising and retargeting to past site visitors on Facebook and Instagram.

Cookies & tracking

We use cookies and similar technologies for analytics (Google Analytics / Site Kit) and advertising (Meta Pixel). You can control cookies through your browser settings and opt out of personalized ads through Google and Meta’s ad-settings tools.

Third parties

We share data only as needed with service providers that help us operate: Google (analytics), Meta (advertising and measurement), and our email/SMTP and payment providers. We do not sell your personal information.

Data retention & your choices

We keep quote and order records as long as needed to serve you and meet legal obligations. To access, correct, or delete your information, email info@customsombrero.com and we’ll handle your request.